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Sign in and open Account → Orders. Each order shows its status, totals, and related actions.

No. You can browse and add items to your bag without an account, but checkout requires signing in so the order can be linked to your customer account.

Orders are paid online with Razorpay Checkout after you place the order. Card, UPI, and other methods shown in Razorpay depend on your Razorpay account configuration.

Your order may remain unpaid. Open the order from your account or the order success page and use Pay now / retry when the order is still eligible for payment.

Available shipping methods, labels, and charges are shown at checkout for your cart. The storefront does not list fixed delivery promises outside checkout.

When a shipment and tracking details have been added to your order, they appear on the order detail page in your account. Tracking is not available until that information is present.

Sign in, open the order, and use the return flow when the order is eligible. Eligibility depends on order status and the returns settings configured for the store.

Eligible refunds are processed through the store’s payment provider (Razorpay) after a return or refund is approved in the admin workflow. Timing depends on bank and provider processing.

Signed-in customers can manage addresses, view orders, start eligible returns, and use wishlist. Admins use a separate admin panel and cannot shop as customers with the same session.

Choose the available options on the product page. Stock status (including low stock or out of stock) is shown for the selected variant before you add to bag.

Yes. Wishlist requires signing in. Guests can keep items in the bag, which uses a guest cart cookie until login merges it into the customer cart.

If you have a valid coupon code, you can apply it at checkout. Invalid or ineligible codes are rejected with a message from the server.